
Plugable for giving that a try, not all of the settings controlled by the power plan are exposed through the user interface and some third party software will reference the current power plan to implement power saving features.

The DisplayLink software ties into the Intel Graphics by default, when the laptop lid is closed only the Intel Graphics are being used and the system isn’t being told to activate the NVIDIA graphics so we receive this message.

Thank you for the additional details and screenshot! That helps to demonstrate the issue. I’ve read people having the same problem as mine, however i know it used to work, so is there a way to fix it?

I’ve tried disabling the intel® UHD graphics 620, all it does it turn off my laptop monitor so i had to reboot the laptop and enable the intel grahics 620 again. I’ve tried uninstalling displaylink, but it won’t let me use 2nd monitor for the laptop, so i reinstall it again. If I use the monitor on my laptop, it allow me to open the nvidia control panel. Now I can’t open the NVIDIA control panel through my second monitor. After I switched on the power for a few seconds, it says I have critically low battery. A few days ago while I was using my laptop, i forgot to switch on the power adaptor and the battery was drained to critical, and the laptop wasn’t able to turn on. I was able to open the NVIDIA setting through my second monitor just fine. I am using a second monitor for my laptop so it’s always in a closed position while I’m using it.

I’ve been using your plugable UD-3900 product for 7 months now without a problem.
